Solutions

Network Monitoring & Management Overview

In today's challenging economic environment, IT directors must find ways to improve total cost of ownership through more efficient use of existing infrastructure, and expand opportunities to analyze and predict performance of the applications they use every day across the enterprise. Experior Networks can help businesses optimize the performance of their WAN and all of the critical business applications that run over their WAN with our customized Network Monitoring Service.

As an Experior network management customer, you gain the reliable, scalable architecture of a first class Network Operations Center (NOC) staffed by experienced engineers. Your network devices (routers, switches, channel service units/digital service units and circuits) are monitored with best-in-class monitoring tools for problem management. Additionally, all network event correlation is completely automated—helping to deliver fast restoration times.

Network Monitoring & Management Key Features

An operational distributed network is a dynamic system that requires management, monitoring, and tuning to run at peak performance. Numerous information technology problems can be eliminated with proper routine maintenance on all systems as well as monitoring a network's overall health. Experior Networks’ managed services include network monitoring and problem resolution as well as:

  • Fault Management: Provides recognition and resolution of network resource failures. This is both proactive and reactive. Response times are guaranteed to be within a predefined period. Fault management includes; isolation and diagnosis of problems, problem tracking and status, recurring problem analysis, recovery protocols and repair Coordination;
  • Configuration and Change Management: These functions consist of provisioning and inventory related activities for maintaining an active network, centralized storage and control of active network resource configurations, version control, maintenance of a database containing serial numbers, circuit IDs, equipment models and manufacturers, and contact information;
  • Performance Monitoring: Provides continuous monitoring of network resource performance and utilization trends. This includes: network performance metrics (bandwidth utilization, through-put, latency, and availability) analysis, and recommendations for performance enhancement;
  • Security Management: This service involves controlling access to network resources. Each network resource has its own vulnerabilities to various threats. Security Management includes: access control and monitoring, maintenance of authentication mechanisms, threat assessment, incident response, and periodic security reviews;
  • Optimized Network Performance Bandwidth (the speed of the network and Internet links)